<p>Hi there,</p><p>A new comment has been posted by {POSTED_BY} to incident {INCIDENT_TITLE}.</p><p>You can view the comment using the link below.</p><p><em>{COMMENT_MESSAGE}</em></p><p><br><big><strong><a href="{COMMENT_URL}">View Comment</a></strong></big><br><br>Regards<br>The {SITE_NAME} Team</p><p>&nbsp;</p>